Refunds and Cancellation
Last updated 27 August 2026
Being outbid is not a refundable event
The most important thing to understand before you pay. A world is held, not owned outright. Anyone may take it from you at any time by paying at least $1 more than you paid. When that happens you are not refunded — the payment bought you the time you held it, and it is not a deposit. You keep your product page at the same address, and a station in orbit around the world you lost.
We say this first because it is the most common misunderstanding. Losing a world is the product working as intended, not a fault.
When we will refund you
- We took your money and did not deliver the world. Refunded in full. If this happens, tell us — we are alerted to it, but tell us anyway.
- We removed your listing in error. Restored, or refunded in full.
- You were charged twice for the same purchase. The duplicate is refunded.
Your right to cancel
If you are buying as a consumer rather than for a business, you normally have 14 days to cancel a distance purchase.
Buying a world is immediate: the world becomes yours and your page goes live the moment payment settles. By completing checkout you ask us to begin straight away and acknowledge that you lose the 14-day right to cancel once we have done so. This is stated again at the point of purchase.
Where the right still applies and you have not yet been delivered a world, contact us and we will refund you.
Pro subscriptions
Cancel any time from your product page. Cancelling stops the next renewal; Pro runs to the end of the period you have paid for. We do not refund part-used periods, except where the law requires it.
How to ask
Email hello@afterimage-dev.com with the address you paid with and which world it concerns.
Refunds go back to the card you paid with.